Helpy is a modern, “mobile-first” helpdesk, designed to provide an alternative to commercial solutions like Zendesk or Desk.com

Includes email support ticketing, multi-language knowledgebase and a community support function.

  • Email Support Tickets: integrated with Sendgrid, Mailgun, or Mailin.
  • Knowledgebase: Full text searchable and SEO optimized.
  • Cummunity Support Forums: Customers and Agents can both answer questions in a public forum.
  • Pre-wired for Google Analytics: Track everything from article satisfaction to what your agents are doing automatically.
  • Mobile-First: Responsive design, works on all devices!
  • Multi-language: Provide support in multiple languages at the same time.