Helpy is a modern, “mobile-first” helpdesk, designed to provide an alternative to commercial solutions like Zendesk or Desk.com
Includes email support ticketing, multi-language knowledgebase and a community support function.
- Email Support Tickets: integrated with Sendgrid, Mailgun, or Mailin.
- Knowledgebase: Full text searchable and SEO optimized.
- Cummunity Support Forums: Customers and Agents can both answer questions in a public forum.
- Pre-wired for Google Analytics: Track everything from article satisfaction to what your agents are doing automatically.
- Mobile-First: Responsive design, works on all devices!
- Multi-language: Provide support in multiple languages at the same time.