TicketMule Details
No frills, general use support ticket tracking. Easily document and communicate client relations within a support team.
License:
MIT
Author:
Lee Smith
Source Code:
http://github.com/appogee/ticket_mule
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FF wrote a new comment on TicketMule. about 1 month ago
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appogee wrote a new comment on TicketMule. about 1 month ago
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Sergio wrote a new comment on TicketMule. about 1 month ago
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appogee wrote a new comment on TicketMule. about 1 month ago
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TMac wrote a new comment on TicketMule. about 1 month ago
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Anonymous deleted a screenshot from TicketMule. 7 months ago
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Anonymous deleted a screenshot from TicketMule. 7 months ago
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appogee uploaded 8 new screenshots for TicketMule. 7 months ago
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appogee deleted 8 screenshots from TicketMule. 7 months ago
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appogee uploaded a new screenshot for TicketMule. 7 months ago
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appogee uploaded a new screenshot for TicketMule. 7 months ago
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appogee uploaded a new screenshot for TicketMule. 7 months ago
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appogee uploaded a new screenshot for TicketMule. 7 months ago
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appogee uploaded a new screenshot for TicketMule. 7 months ago
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appogee uploaded a new screenshot for TicketMule. 7 months ago
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appogee uploaded a new screenshot for TicketMule. 7 months ago
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appogee uploaded a new screenshot for TicketMule. 7 months ago
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appogee uploaded a new screenshot for TicketMule. 7 months ago
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Anonymous wrote a new comment on TicketMule. 7 months ago
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FF wrote a new comment on TicketMule. about 1 month ago
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TMac wrote a new comment on TicketMule. about 1 month ago
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appogee wrote a new comment on TicketMule. about 1 month ago
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Sergio wrote a new comment on TicketMule. about 1 month ago
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appogee wrote a new comment on TicketMule. about 1 month ago
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FF wrote a new comment on TicketMule. about 1 month ago
#1 Anonymous posted 7 months ago.
Nice app. Does everything it needs to. Smooth UI. I prefer it over MANY other ticketing systems. Good work guys and/or gals.
#2 FF posted about 1 month ago.
What are the keys to internationalize ticket mule ?
I mean to define into the .yml file.
#3 TMac posted about 1 month ago.
Nice application, clean interface and pretty easy to customize. Definitely recommend.
#4 appogee posted about 1 month ago.
@FF...no i18n was implemented. I'll look into that though. What language are you interested in?
@TMac...I'm glad you could use it.
#5 Sergio posted about 1 month ago.
Got it deployed on Heroku/S3. Simple and easy to customize. There are two minor SQL statements that Postgres doesn't like (HAVING clause). Easy fix.
You know what would be nice? I time field for each comment, to specify minutes/hours. Could be an easy mod (I am learning Ruby as we go). :-)
#6 appogee posted about 1 month ago.
@Sergio
What kind of time field do you mean? Like a time tracking feature?
Also, the sql corrections you had to make...are they database agnostic? Can the current code be corrected so it is database agnostic? That'd be a nice goal to reach anyway.
Nice work on getting it deployed on Heroku...and with Heroku being a read-only file system, was the configuration for ticketmule a huge pain in backside?
#7 FF posted about 1 month ago.
Spanish.
By the way, I think like @Tmac. Very nice and clean interface with a funcionality working fine.